Payment Options
We accept cash, Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay. For your safety, Brookside Veterinary Hospital does not keep credit card information on file. Your card will need to be present at the time of checkout.
Introducing Cherry
We also accept CareCredit
Deposits
New Client Deposits
- To secure a same-day spot on our schedule, the receptionist will require a deposit equal to the cost of the exam from all new clients.
- The deposit will be applied directly to the patient's invoice on the day of their appointment.
- The deposit is nonrefundable if cancelled less than 48 hours before the scheduled appointment.
Surgery Deposits
For surgeries to be scheduled, an estimate must be associated with the procedure.
Spays/neuters:
- A deposit of $200 is due at the time of scheduling.
- The deposit will be applied to the balance on the day of surgery.
- The deposit is nonrefundable if cancelled less than 48 hours before the procedure.
Dentals/More extensive surgeries:
- Deposit for half of the high end of the estimate, or a minimum of $500, due at the time of scheduling.
- The deposit will be applied to the balance on the day of the procedure.
- A deposit of $500 is nonrefundable if cancelled less than 48 hours prior.
- A rescheduling fee of $100 will be charged if the procedure is rescheduled less than 48 hours before the scheduled time.
- The rescheduling fee is not a credit toward your balance.
- Procedure can be rescheduled once per patient.
- If the client cancels twice, they will not be able to have the procedure done at our facility.
- The remaining balance is due at the time of pickup.
- Emergency cancellations must be approved by management.
Should Brookside have to reschedule procedure due to weather conditions, staffing shortages or equipment issues we will not hold you financially responsible. You can choose to keep your deposit on account or get a full refund.